Clear cache citrix workspace.How to reset Receiver using the command line
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In Citrix Receiver 4. Run the following command from the command line interface to reset Receiver:. Per-user registry settings that are user preferences and, for per-machine installations, all user-specific registry settings. CTX - SelfService. Failed to load featured products content, Please try again.
Customers who viewed this article also viewed. Log in to Verify Download Permissions. Outlook search index database — backup and restore. If enabled, Profile Management automatically saves a backup of the last known good copy of the search index database. When there is a corruption, Profile Management reverts to that copy. As a result, you no longer need to manually reindex the database when the search index database becomes corrupted. Enable concurrent session support.
Provides native Outlook search experience in concurrent sessions. If enabled, each concurrent session uses a separate Outlook OST file. Enable OneDrive container. The disk is attached during logons and detached during logoffs. Replicate user stores. If enabled, Profile Management replicates a user store to multiple paths on each logon and logoff, in addition to the path that the Set path to user store option specifies.
To synchronize to the user stores files and folders modified during a session, enable active write back. Currently, this feature does not support full container solutions.
Enable credential-based access to user store. If disabled, Profile Management impersonates the current user to access user stores. Thus, make sure that the current user can directly access the user stores. Enabling this setting lets you put user stores in file shares for example, Azure Files that the current user has no permission to access. When using this option, consider the following:. SMB shares you select in File Shares for relevant services appear here.
Profile Management accesses the selected SMB shares as needed. Disabling this setting deletes all user store connections that the WEM agent previously established. If enabled, Profile Management uses the Customer Experience Improvement Program CEIP to help improve the quality and performance of Citrix products by collecting anonymous statistics and usage information.
Specify which files and folders in a profile are excluded from synchronization, which ones are synchronized to the user store, and how to synchronize them. Enable exclusion check on logon.
If enabled, configures what Profile Management does when a user logs on when a profile in the user store contains excluded files or folders. If disabled, the default behavior is Synchronize excluded files or folders. You can select one of the following behaviors in the list:. Enable default folder exclusions. Provides a default list of folders during synchronization. If enabled, folders that are selected in this list are excluded from synchronization.
This setting lets you exclude specific folders containing a large amount of data that users do not need as part of their profile. The list is pre-populated with default Windows 7 exclusions, and can be pre-populated with default Windows XP exclusions instead. This setting lets you exclude specific files containing a large amount of data that users do not need as part of their profile. If enabled, folders you add are forcibly synchronized to the user store. If enabled, files you add are forcibly synchronized to the user store.
Enable folder mirroring. If enabled, the folders you add are mirrored to the user store on logoff, ensuring that files and subfolders in mirrored folders stored in the user store are exactly the same as the local versions.
See below for more information about how folder mirroring works. Accelerate folder mirroring. If enabled, mirrored folders are stored on a VHDX-based virtual disk. Profile Management attaches the virtual disk during logons and detaches it during logoffs, eliminating the need to copy the folders between the user store and local profiles. Files in mirrored folders will always overwrite files stored in the user store on session logoff, irrespective of whether they are modified.
If extra files or subfolders are present in the user store compared to the local versions in mirrored folders, those extra files and subfolders are deleted from the user store on session logoff. Enable large file handling. If enabled, large files are redirected to the user store, thus eliminating the need to synchronize those files over the network.
Some applications do not allow concurrent file access. We recommend that you take application behavior into consideration when you define your large file handling policy. When adding exclusions, and inclusions, you can add them individually and in bulk.
Also, you can have a hierarchical view of exclusions and inclusions. Identical files can exist among various user profiles. Separating those files from the user store and storing them in a central location saves storage space by avoiding duplicates. You can specify files that you want to include in the shared store on the server hosting the user store. Specify the file names with paths relative to the user profile.
If enabled, Profile Management generates the shared store automatically. It then centrally stores the specified files in the shared store rather than in each user profile in the user store. Doing so reduces the load on the user store by avoiding file duplication, thus reducing your storage cost. If enabled, Profile Management excludes the specified files from the shared store. You must use this option along with the Enable file inclusions option. Specify at least one file to exclude from the shared store.
When adding inclusions and exclusions, you can add them individually and in bulk. When adding them in bulk, enter paths separated by commas or line breaks. Enable profile streaming. If disabled, none of the settings in this section are processed. Always cache. If enabled, files of the specified size in MB or larger are always cached. Supported values: 0—20, Set timeout for files in pending area when user store remains locked.
Supported values: 1— Set streamed user profile groups. Lets you add user groups for which streamed profiles are used. Set excluded folders. If enabled, Profile Management does not stream folders in this list, and all the folders are fetched immediately from the user store to the local machine when users log on.
Enable profile streaming for pending area. If enabled, files in the pending area are fetched to the local profile only when they are requested. Storage zones. Advanced Preferences. Folder settings. People settings. Delete employee user. User roles and permissions. Citrix Files apps. ShareFile Web. Advanced Connections. Co-editing in ShareFile. Create a folder.
Delete files. Edit files. Provide user access to folders. Personal Settings. Preview files. Share files. Upload files. Citrix Files for Android. Citrix Files for Gmail. Citrix Files for iOS. Citrix Files for Mac. Citrix Files for Outlook. Citrix Files for Outlook Online.
A workspace is part of a digital workspace solution that enables IT to securely deliver access to apps from any device. This screenshot is an example of what the workspace experience looks like to your subscribers. This interface is evolving and might look different to what your subscribers are working with today.
Citrix Content Collaboration enables you to easily and securely exchange documents, send large documents by email, securely handle document transfers to third parties, and access a collaboration space. Citrix Content Collaboration provides many ways to work, including a web-based interface, mobile clients, desktop apps, and integration with Microsoft Outlook and Gmail.
You can view the Files tab only if Content Collaboration Service is enabled in the Workspace configuration from the Citrix Cloud console. The following image displays example contents of the Files tab of the new Citrix Workspace app:.
Secure access to SaaS applications provides a unified user experience that delivers published SaaS applications to the users. SaaS apps are available with single sign-on. Administrators can achieve this by filtering access to specific websites and website categories.
The service enables administrators to provide a cohesive experience, integrating single sign-on, and content inspection. For information, see Citrix Enterprise Browser documentation. For more information about Workspace configuration, see Workspace configuration in Citrix Cloud. Windows Continuum is a Windows 10 feature that adapts to the way the client device is used. Citrix Workspace app for Windows supports Windows Continuum, including dynamic change of modes.
It starts in desktop mode when either a keyboard or a mouse or both are attached. Detaching or attaching the keyboard on any client device or the screen on a 2-in-1 device like a Surface Pro toggles between tablet and desktop modes.
For more information, see Tablet mode for touchscreen devices in Citrix Virtual Apps and Desktops documentation. On a touch-enabled client device, the Windows 10 VDA detects the presence of a keyboard or mouse when you connect or reconnect to a session. It also detects when you attach or detach a keyboard or mouse during the session.
This feature is enabled by default on the VDA. To disable the feature, modify the Tablet mode toggle policy using Citrix Studio. Desktop mode offers the traditional user interface where you interact in the same manner as a PC with a keyboard and mouse. Browser content redirection prevents the rendering of webpages in the allow list on the VDA side.
You can specify that webpages be redirected to the VDA side and not redirected on the client side by using a block list. Browser content redirection supports the Google Chrome browser in addition to the Internet Explorer browser. Browser content redirection redirects the contents of a web browser to a client device, and creates a corresponding browser embedded within the Citrix Workspace app. This feature offloads network usage, page processing, and graphics appearing at the endpoint.
For more information, see Browser content redirection. Citrix Workspace app is instrumented to securely transmit logs to Citrix Analytics. The logs are analyzed and stored on Citrix Analytics servers when enabled. For more information about Citrix Analytics, see Citrix Analytics. With this release, Citrix Workspace app is instrumented to securely transmit the public IP address of the most recent network hop to Citrix Analytics Service. This data is collected per session launch.
It helps the Citrix Analytics Service to analyze whether poor performance issues are tied to specific geographic areas. However, you can disable this option on the Citrix Workspace app using the Registry editor. Citrix Workspace app is instrumented to securely transmit data to Citrix Analytics Service from ICA sessions that you launch from a browser.
The relative mouse feature determines how far the mouse has moved since the last frame within a window or screen. The relative mouse uses the pixel delta between the mouse movements. When you change, for example, the direction of the camera using mouse controls, the feature is efficient. Relative mouse support provides an option to interpret the mouse position in a relative rather than an absolute manner.
The interpretation is required for applications that demand relative mouse input rather than absolute. You can configure the feature both on a per-user and a per-session basis, which gives more granular control on the feature availability. Configuring the feature using the Registry Editor or the default.
To configure the feature, set the following registry keys as applicable and then restart the session for the changes to take effect:.
To validate if the policy is set and hardware acceleration is used for an active ICA session, check the following registry entries:. If the value is 1, that means CPU-based decoding is being used. Citrix Workspace app supports multiple client-side microphone inputs. You can use locally installed microphones for:. Citrix Workspace app users can select whether to use microphones attached to their device using Connection Center. Each monitor in a multiple monitor configuration has its own resolution designed by its manufacturer.
Monitors can have different resolutions and orientations during sessions. Full screen mode, with multiple monitors shown inside the session; applications snap to monitors as they would locally. Citrix Virtual Apps and Desktops and Citrix DaaS: To display the Desktop Viewer window across any rectangular subset of monitors, resize the window across any part of those monitors and click Maximize.
Windowed mode, with one single monitor image for the session, applications do not snap to individual monitors. Multiple virtual desktops can be displayed on one device provided the monitor arrangement is rectangular. If the primary monitor on the device is used by the virtual apps and desktops session, it becomes the primary monitor in the session. Otherwise, the numerically lowest monitor in the session becomes the primary monitor.
Check if the setting is large enough in kilobytes to provide sufficient graphic memory. To enable touch-enabled access to virtual applications and desktops from Windows tablets, Citrix Workspace app automatically displays the on-screen keyboard when:.
You can configure combinations of keys that Citrix Workspace app interprets as having special functionality. When the keyboard shortcuts policy is enabled, you can specify Citrix Hotkey mappings, behavior of Windows hotkeys, and keyboard layout for sessions.
Citrix Workspace app supports bit high color icons. To provide for seamless applications, it automatically selects the color depth for:. The possible color depths for icons are 4, 8, 16, 24, and 32 bits-per-pixel. The user can select a lower color depth for icons if the network connection is slow. The start menu integration and desktop shortcut only feature lets you bring published application shortcuts into the Windows Start menu and onto the desktop. Users do not have to subscribe to applications from the Citrix Workspace user interface.
Start menu integration and desktop shortcut management provide a seamless desktop experience for groups of users. Also for users who need access to a core set of applications in a consistent way.
The flag is called SelfServiceMode and is set to True by default. Instead, you can access subscribed apps from the Start menu and desktop shortcuts that is referred as shortcut-only mode. Users and administrators can use several registry settings to customize the way shortcuts are set up. Windows 10 does not allow the creation of nested folders within the Start menu.
Applications are displayed individually or under the root folder. But, not within the Category sub folders that are defined with Citrix Virtual Apps. Workspace control lets applications follow users as they move between devices. For example, workspace control enables clinicians in hospitals to move from workstation to workstation without having to restart their applications on each device.
For Citrix Workspace app, you manage workspace control on client devices by modifying the registry. Workspace control can also be done for domain-joined client devices using Group Policy. The published desktop can change the behavior of the Citrix Workspace app. Modify the following key from the default value of 3 to zero. Different enterprises might have different corporate needs. Your requirements for the way users access virtual desktops might vary from user to user and as your corporate needs evolve.
The user experience of connecting to virtual desktops and the extent at which the user can configure the connections depend Citrix Workspace app for Windows setup. Use the desktop viewer when users need to interact with their virtual desktop.
In this access scenario, the Desktop Viewer toolbar functionality allows the user to open a virtual desktop in a window and pan and scale that desktop inside their local desktop. Users can set preferences and work on more than one desktop using multiple Citrix Virtual Apps and Desktops and Citrix DaaS connections on the same user device. Use Citrix Workspace app to change the screen resolution on their virtual desktops.
Key presses that activate certain Microsoft accessibility features, for example, Sticky Keys, Filter Keys, and Toggle Keys are normally directed to the local computer. Hotkey sequences are key combinations designed by Citrix.
However, you can use them with published applications, that is, with virtual apps sessions. If the user tries do so, disconnects the existing desktop session. So, Citrix recommends:.
A user who logs on locally to a computer that is acting as a virtual desktop, blocks connection to that desktop. Device mapping checks if the desktop devices are mapped consistently within desktop and application sessions. Because local drives are displayed as network drives in desktop sessions, the virtual apps administrator needs to change the drive-mapping policy to include network drives.
You can change the amount of time the status indicator displays when a user is launching a session. When you configure this key, the status indicator might appear and disappear frequently. This behavior is as designed. To suppress the status indicator, do the following:. Admins can configure the inactivity timeout value to specify the amount of idle time allowed before the users automatically sign out of the Citrix Workspace session.
The inactivity timeout value can be set starting from a 1 minute to 1, minutes. As noted above, Citrix collects Workspace app configuration and usage data to improve the quality, functionality, and performance of Workspace App, and to allow Citrix to appropriately allocate resources for product development purposes, as well as to maintain service levels and manage staffing and infrastructure investment.
The data is used and analyzed in aggregated form only. No user or their machine is singled-out and no analysis is performed on specific end users based on the CEIP data. Update your Workspace app if you wish to take advantage of this functionality.
Starting with version , both users and administrators can stop sending CEIP data except for the two data elements which can be blocked as specified in the Note below by following the below steps. You can also navigate to the following registry entry as an administrator and set the value as suggested:. Citrix handles your data according to the terms of your contract with Citrix, and protect it as specified in the Citrix Services Security Exhibit.
Citrix Workspace app displays the date, time, and number based on the locale of the browser or endpoint device. Starting from Citrix Workspace app , you can customize regional date, time, and number formats through Regional Settings.
Changes made in these settings are saved for an individual user and applied across all devices. For more information, see Regional Settings. Starting from Version You can either blur or replace the background with a custom image and avoid unexpected distractions by helping the conversation stay focused on the silhouette body and face.
The feature can be used with either P2P or conference calls. MultiWindow support is a prerequisite that requires a VDA update to or higher. For more information, see Multi-window meetings and chat. This feature is available only after future update roll-out from Microsoft Teams. When the update is rolled-out by Microsoft, you can check CTX and the Microsoft Public roadmap for the documentation update and the announcement.
Starting with Version The contents shared using Microsoft Teams are limited to the contents of the Desktop Viewer window. Areas outside the Desktop Viewer window client local desktop, apps are blacked out.
The HdxRtcEngine. Possible values are p, p, p, p, and p. The performance estimation process also called webrtcapi. EndpointPerformance runs when HdxTeams. The macroblock code determines the best resolution that can be achieved with the particular endpoint. The Codec negotiation includes the highest possible resolution. The Codec negotiation can be between the peers, or between the peer and the conference server.
There are four performance categories for endpoints that have its own maximum available resolution:. For information about configuring the endpoint encoder, see Encoder performance estimator. Echo cancellation in HdxRtcEngine. Starting from Citrix Workspace app When the update is rolled-out by Microsoft, you can check CTX for the documentation update and the announcement. You can pop out the conversations or meetings in various ways. However, you can upgrade to the VDA or Citrix Workspace app version that supports multiple windows or higher , before nine months after the feature is GA.
Give control : You can use the Give control button to give control access of your shared screen to other users participating in the meeting. The other participant can make selections and modify the shared screen through keyboard, mouse, and clipboard input. Take control : During screen sharing sessions, any participants can request control access through the Request control button. The person sharing the screen can then approve or deny the request.
The Request control option is not available during the peer-to-peer call between an optimized user and a user on the native Microsoft Teams desktop client that is running on the endpoint.
As a workaround, users can join a meeting to get the Request control option. The notification is sent based on the current location of the Citrix Workspace app that runs on the endpoint, instead of the Microsoft Teams client on the VDA. Starting with Citrix Workspace app Support for WebRTC 1. Screen sharing enhancement : You can share individual applications, windows, or full screen using the screen sharing feature in Microsoft Teams. Citrix Virtual Delivery Agent is a prerequisite for this feature.
With this feature, you can share an application window running in the virtual desktop. Full monitor or desktop sharing is disabled when App Protection is enabled for the delivery group.
Citrix Workspace app You can disable the audio device module 2 ADM2 so that the legacy audio device module ADM is used for quad-channel microphones. Disabling ADM2 helps in resolving issues related to microphones in a call. DirectShow is now the default renderer. The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or consultation.
The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions. Citrix Workspace app for Windows. Current Release Current Release View PDF.
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Clear cache citrix workspace.CS Professional Suite®
Resetting Receiver to factory defaults removes the following items: All accounts and stores. All apps delivered by the Self-Service Plug-in, along with their icons and registry keys. All file type associations created by the Self-Service Plug-in.
Cached files and saved passwords. NetScaler Gateway registry settings for Receiver. Resetting Receiver does not impact the following items: Receiver or Plug-in installation. Per-machine ICA lockdown settings. Was this page helpful?
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In the bottom right of your task bar, click on the up arrow to show your hidden icons. Right click on Citrix Workspace and select Advanced Preferences. In the About section, look for the Citrix Workspace version. If it is Workspace version If it is not the correct version, follow these steps to uninstall and reinstall Citrix.
Resetting Citrix Workspace is good troubleshooting step for many Citrix issues. Open you Windows System Tray. Right-click the Citrix Workspace icon. Choose Advanced Preferences. Click Reset Workspace. Follow the prompts. When prompted to add an account, click Close. If you are prompted for action on files, select continue when possible and skip when it is not possible. If you are prompted for action on some files, select continue when possible and skip when it is not possible.
Open the Windows system tray. Click the folder that represents your session and click the Log Off button. Show me. Was this article helpful? Yes No Great! Can you tell us why? We're sorry.
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